Shipping Policy

Shipping Charges in USA

We offer free shipping on all U.S. orders over $100 and a flat-rate shipping price of $9.95 for all U.S. orders under $100. We are not able to change the shipping address once you have placed your order, so please double check your address when ordering.

International Shipping Charges

We offer flat-rate shipping worldwide. Please create your order and enter shipping address at checkout to accurately determine your exact shipping costs.

Please note: Shipping charges do not include brokerage fees, duties, or taxes. You are responsible for any duties, taxes and/or customs charges that are incurred on the package. Please contact your local customs office to request the details of these charges.

 

Returns Policy

Return Policy - 60-day Money Back Guarantee

Amaira Skincare offers hassle-free, easy returns. All orders are backed by our 60 Day Money Back Guarantee. Returns are accepted for a full refund on merchandise minus shipping and handling costs within 60 days of receipt of your order. We require that you return the bottle, even if the product is empty. Both domestic and international customers are responsible for shipping the product back to us at their own expense.
Please note: We do not refund shipping and handling charges.

How to make a return?

Please send us an email to request a return shipping address. Pack and securely seal the merchandise in the original package if possible and send to the return address provided. Please mark the package as 'Return' and include the provided Order ID clearly on the package and send us the tracking details so that our team can help make sure the returned item is successfully received and refunded. All customers are responsible for covering the cost of shipping any products back to us.

When will the credit card be refunded?

Once your package has been received at our warehouse, your refund will be processed to the original form of payment within 3-5 business days. Please note that your banking institution may require additional days to process and post this transaction to your account.